Contact Us
Richard Casino offers 24/7 customer support in English. Our team is always ready to assist with account issues, payments, bonuses, and general enquiries.
Support Channels
| Channel | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Under 2 minutes |
| 24/7 | Within 24 hours | |
| FAQ Centre | Always available | Instant |
Email Address
For general enquiries: support@richard-casinoau.com
For privacy-related requests: privacy@richard-casinoau.com
Live Chat
The fastest way to get help is via our 24/7 live chat. Click the chat bubble in the bottom right corner of the casino website at richard-casinoau.com to start a conversation with a support agent instantly.
Responsible Gambling Support
If you are concerned about your gambling behaviour, we encourage you to contact one of the following independent organisations:
- BeGambleAware – Free, confidential advice
- Gambling Therapy – International support
- Gamblers Anonymous Australia – Local peer support
Company Information
Richard Casino is operated by Hollycorn N.V., Abraham de Veerstraat 9, Willemstad, Curacao, under licence 8048/JAZ 2019-015.