Privacy Policy

Last updated: July 1, 2025

1. Introduction

Richard Casino ("we", "us", "our") is operated by Hollycorn N.V., registered in Curacao. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at richard-casinoau.com.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, date of birth, and contact details upon registration
  • Identity verification documents (passport, driver's licence) for KYC compliance
  • Payment method details for deposits and withdrawals
  • Gameplay data and transaction history
  • Device information, IP address, and browser data

3. How We Use Your Information

We use your personal data to:

  • Process registrations, deposits, and withdrawals
  • Verify your identity and comply with anti-money laundering regulations
  • Provide customer support and respond to enquiries
  • Send promotional offers and newsletters (with your consent)
  • Improve our platform, services, and user experience
  • Detect and prevent fraud, abuse, and illegal activity

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Payment processors and banking partners to facilitate transactions
  • Identity verification and fraud prevention providers
  • Legal authorities where required by law
  • Affiliated companies within the Hollycorn N.V. group

5. Data Retention

We retain your personal data for as long as your account is active, and for a minimum of five (5) years after account closure to comply with regulatory and legal obligations.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at privacy@richard-casinoau.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience and analyse website usage. You may disable cookies in your browser settings, though this may affect site functionality.

8. Security

We employ industry-standard security measures including SSL encryption, firewalls, and secure data centres to protect your information from unauthorised access.

9. Contact

For privacy-related enquiries, please contact: privacy@richard-casinoau.com