Responsible Gambling

At Richard Casino, we are fully committed to providing a safe and responsible gaming environment. Gambling should always be an enjoyable form of entertainment, never a financial strategy or an escape from personal difficulties.

Our Commitment

We take responsible gambling seriously and have implemented a range of tools to help our players maintain control over their gaming activities. Our dedicated responsible gambling team monitors player behaviour and can intervene if problematic patterns are detected.

Player Protection Tools

The following tools are available to all registered players via account settings or by contacting support:

  • Deposit Limits – Set daily, weekly, or monthly deposit caps
  • Loss Limits – Restrict the amount you can lose in a given period
  • Session Time Limits – Set how long you play in each session
  • Reality Checks – Receive regular time and spending reminders
  • Cooling-Off Period – Temporarily suspend your account for 24 hours to 6 weeks
  • Self-Exclusion – Permanently or indefinitely close your account

Recognising Problem Gambling

Problem gambling affects people of all ages and backgrounds. Warning signs include:

  • Spending more money or time gambling than intended
  • Gambling to recover previous losses ("chasing losses")
  • Neglecting work, family, or other responsibilities because of gambling
  • Borrowing money or selling assets to fund gambling
  • Feeling anxious, irritable, or depressed when not gambling

Getting Help

If you believe you or someone you know may have a gambling problem, please reach out to one of these free, confidential support organisations:

Age Verification

Richard Casino strictly enforces an 18+ age policy. We conduct identity verification checks on all players and reserve the right to suspend accounts and request documentation at any time. We do not accept play from anyone under the age of 18.

Self-Exclusion Request

To request self-exclusion or to activate any responsible gambling tool, contact our support team at support@richard-casinoau.com or via 24/7 live chat.